LEGAL

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it and the choices you have.

Last updated: 24 October 2026

1. Overview

This Privacy Policy explains how Satic Global SaaS Solutions (“Satic”, “we”, “us”) collects, uses and protects personal information when you visit our website, contact us or use the Satic Marketplace. We aim to collect only what we need and to be clear about how we use it.

2. Information we collect

Information you give us:

  • Contact form: your name, email address, company, phone number, the service you are interested in, your budget range and the message you write.
  • Marketplace checkout request: your name, email address and the products and licences in your cart.
  • Emails and calls: anything you share when you correspond with us or during a discovery call.

Information collected automatically: basic technical data that servers normally record, such as IP address, browser type and the pages requested, used for security and reliability. Your shopping cart is stored in your own browser (local storage) so it is still there when you return.

We do not currently run advertising trackers or third-party analytics on this website. If that changes, we will update this policy.

3. How we use information

  • To respond to your enquiries and arrange discovery calls or proposals.
  • To prepare and deliver projects, marketplace orders, invoices and support.
  • To keep the website secure, prevent spam and abuse, and fix problems.
  • To improve our services and website.
  • To meet legal, tax and accounting obligations.

We do not sell your personal information.

4. Why we are allowed to use it

Where data-protection law such as the GDPR applies, we rely on one or more of these grounds:

  • Contract: to take steps at your request before a contract, and to perform it.
  • Legitimate interests: to run, secure and improve our business, balanced against your rights.
  • Legal obligation: to keep records and comply with the law.
  • Consent: where we ask for it, which you can withdraw at any time.

5. Cookies and local storage

The public website does not use advertising or tracking cookies. It stores your marketplace cart in your browser’s local storage, which you can clear at any time in your browser settings. Our private dashboard, which only authorised team members can use, uses a sign-in session to keep the owner logged in.

6. Who we share it with

We share information only with service providers that help us run the website and our business, under appropriate safeguards, such as:

  • hosting and infrastructure providers;
  • database providers (our content and enquiries are stored in a managed cloud database);
  • authentication providers for our team’s secure sign-in;
  • email and payment providers used to reply to you or process an order.

We may also disclose information where required by law or to protect our rights, users and the public.

7. International transfers

Because we work with clients worldwide and use cloud providers, your information may be processed in countries other than your own. Where required, we use appropriate safeguards for these transfers.

8. How long we keep it

We keep enquiry data for as long as needed to respond to you and to manage any resulting relationship, and then for a reasonable period afterwards unless you ask us to delete it. We keep invoices and financial records for the period required by law. Marketplace order details are kept for as long as needed to provide updates, support and licence verification.

9. Security

We use reasonable technical and organisational measures to protect information, including access controls on our dashboard, input validation on forms and encrypted connections. No system is completely secure, so we cannot guarantee absolute security, but we will act promptly if something goes wrong.

10. Your rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you;
  • correct information that is inaccurate or incomplete;
  • ask us to delete your information;
  • object to or restrict certain processing;
  • receive your information in a portable format;
  • withdraw consent at any time, where we rely on consent;
  • complain to your local data-protection authority.

To exercise any of these rights, email hello@saticglobal.com. We may need to verify your identity before acting on a request.

11. Children

Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed, and significant changes will be highlighted on the website.

14. Contact us

If you have questions about this policy or how we handle your information, contact us at hello@saticglobal.com.